Quote from: Technology Topic

Companies selling a product play down its vulnerability and emphasize its robustness. But only after technology leaves the dock is it really tested. For human operators in control of a supposedly infallible system, complacency and overconfidence can take over, and caution may be thrown to the wind.


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Author Bio


  • NameHenry Petroski
  • DescriptionAmerican Professor and Author
  • BornFebruary 6, 1942
  • CountryUnited States Of America
  • ProfessionCivil Engineer; Engineer
  • AwardsGuggenheim Fellowship