As I have earlier noted, the most important things in life and in business can’t be measured. The trite bromide 'If you can measure it, you can manage it' has been a hindrance in the building a great real-world organization, just as it has been a h...
My father,' I replied, 'I am fond of action. I like to succour the afflicted, and make people happy. Command that there be built for me a tower, from whose top I can see the whole earth, and thus discover the places where my help would be of most ava...
Samuel Vimes dreamed about Clues. He had a jaundiced view of Clues. He instinctively distrusted them. They got in the way. And he distrusted the kind of person who’d take one look at another man and say in a lordly voice to his companion, “Ah, my...
No. No!” he says. “I . . .” He looks wildly around the room. For inspiration? For divine intervention? I don’t know. “You can’t go. Ana, I love you!” “I love you, too, Christian, it’s just—” “No . . . no!” he says in despera...
…There’s forty-two thousand jobs, near ten thousand of ’em got by people like us. Everyone’s gotta eat. Industry feeds ’em. They figure Little Bear here’s gonna clean it up." He squeezed his baby, a dimpled plump girl with tufts of jet-bl...
You should stop by the shop. I'll make you up a special Welcome-To-Marietta chocolate basket for Samara. She'll love it." Of course. He should have thought of it himself. "She's got this salted caramel thing that will earn you major points," said Daw...
He smiled all the way to physics class. He almost laughed out loud when he passed through the door and saw her shadowy, hunched-over form casting around for a seat in the back. She was in his class; this was excellent. Maybe she’d call him a name i...
When I was done raking and bagging, I banged on the door and demanded entry /...let me in by the hair on your chinny, chin-chin/ (a fairytale moment there) Dick opened it and in his posthest voice, said that before he could possibly consider letting ...
--Suddenly the bus driver stops with a jolt, turns off his lights. A moose has come out of the impenetrable wood and stands there, looms, rather, in the middle of the road. It approaches; it sniffs at the bus's hot hood. Towering, antlerless, high as...
You are a bright light, Elli.’ His own breath hitches, a sound that I cannot quite grasp. His eyes are darkening, his lips tightening. His hands grasp me tighter and he moves closer, his mouth inches from mine, I can almost taste the sweetness and ...
The sergeants are shunted forward and they blink and stare up at Gonzo as he leans on the edge of his giant mixing bowl. MacArthur never addressed his troops from a mixing bowl--not even one made from a spare geodesic radio emplacement shell--and cer...
Young people," McDonald said contemptuously. "You always think there's something to find out." "Yes, sir," Andrews said. "Well, there's nothing," McDonald said. "You get born, and you nurse on lies, and you get weaned on lies, and you learn fancier l...
Her tone changed from shocked to curious. “How was it? Was it… different?” Sarah bit her lip, ashamed to be gossiping but feeling the strong urge to tell. “Yes,” she confided. “He’s nothing like John. Nothing like him at all.” “Real...
Can you identify the source preventing you from feeling good every single day, from loving yourself unconditionally and making your dreams come true? Is it a voice in your head or a gut wrenching ache that compromises your inner peace and doesn’t a...
If this were a different time, a different place, I would take you to bed with me and make love to you for days," he said, his voice slow and deep and intent. "I would use my mouth on you, until no part of your skin went untouched, and I would make y...
But how?" my students ask. "How do you actually do it?" You sit down, I say. You try to sit down at approximately the same time every day. This is how you train your unconscious to kick in for you creatively. So you sit down at, say, nine every morni...
Do I have to give you hair torture to get it out of you?” What is ? From the light in her eyes and the jaunty uptick of her mouth, I had a sense it would be pleasurable. “Do what you must.” In a dash, she pinned my wrists above my head. Her hea...
It never was about the musician or the instrument - it was about the laser notes in a hall of mirrors, the music itself. It was going to change the world for the better and it has. Maybe not as fast or as much as we wanted, but it has and it still wi...
Zane looks pensive, and then his lips twitch. “They say most girls end up marrying a guy just like their dad.” “Oh God … That’s so lame,” I say, spluttering as coffee dribbles down my chin. “I believe it’s a tried and tested theory,�...
Party lights hang over the street, yellow and red and green. Sadie stumbles over someone’s chair, but I’m ready for this and I catch her easily by the arm. “Sorry, clumsy,” she says. “You always were, Sadie. One of your more endearing trait...
Each person whoever was or is or will be has a song. It isn’t a song that anybody else wrote. It has its own melody, it has its own words. Very few people get to sing their own song. Most of us fear that we cannot do it justice with our voices, or ...