What's important to remember is that every customer interaction should be treated like a first impression. Until your on-demand customer becomes a loyal follower, he's probably already forgotten what his last touch was, so you'd better wow him or her...
We could choose to be a nation that extends care, compassion, and concern to those who are locked up and locked out or headed for prison before they are old enough to vote. We could seek for them the same opportunities we seek for our own children; w...
Before a Cat will condescend To treat you as a trusted friend, Some little token of esteem Is needed, like a dish of cream; And you might now and then supply Some caviare, or Strassburg Pie, Some potted grouse, or salmon paste — He's sure to have h...
One the one hand, our economists treat human beings as rational actors making choices to maximize their own economic benefit. On the other hand, the same companies that hire those economists also pay for advertising campaigns that use the raw materia...
One thing, though," Qhuinn murmured. "What?" The voice that came out his throat was unlike anything he'd ever heard from himself before. "If any guy breaks your heart or treats you like shit, I will bust him apart with my bare hands and leave his bro...
I am fully conscious that, not being a literary man , certain presumptuous persons will think that they may reasonably blame me; alleging that I am not a man of letters. Foolish folks! do they not know that I might retort as Marius did to the Roman P...
When you're dealing with these forces or powers in a philosophic and scientific way, contemplating them from an armchair, that rationalistic approach is useful. It is quite profitable then to regard the gods and goddesses and demons as projections of...
Maybe you shake your head, but let me learn a lesson right now: plenty knowledge is in this world. Enough knowledge that you can pick and refuse. And if you want, you can refuse to know plenty things, don't care how true those things be. I know thing...
There will be a time when love is beautiful and passionate and nothing else will exist but you and the person you love, and a time when love hurts so badly that you will wish you wouldn't wake up. I say this. Always, always, always approach love with...
Women are caught between feminism and the pornification of America, and men are, too. I spent my youth squatting on a pedestal, the beauty queen who couldn’t get laid. I’ve been a Relationship Consultant, phone sex diva, mistress, been fought ove...
God's truth!' one side shouts. 'More loving!' comes the response. 'God's truth!' 'More loving!' 'God's truth!' 'More loving!' But there shouldn't be a clash between 'God's truth' and 'More loving.' In the Bible, Truth and Love are two sides of the sa...
Black seamen - or "Black Jacks" as African sailors were known - enjoyed a refreshing world of liberty and equality. Even if they were generally regulated to jobs such as cooks, servants, and muscians and endured thier fellow seamen's racism, they wer...
Librarians are trained to be polite, patient, and helpful, no matter who stands across the reference desk.The most important thing is that we look them in the eye and take them seriously. Our work demands that we become dreamers, holding onto hope th...
The tree in the field is to be treated with respect. It is not to be romanticized as the old lady romanticizes her cat (that is, she reads human reactions into it). . . . But while we should not romanticize the tree, we must realize that God made it ...
People said things to me like "They're just animals. They're here for our use." I had a visceral reaction to that phrase, maybe because I was told countless times during my growing-up years that I was "just like an animal." I had suffered much of my ...
Disrespect also can take the form of idealizing you and putting you on a pedestal as a perfect woman or goddess, perhaps treating you like a piece of fine china. The man who worships you in this way is not seeing you; he is seeing his fantasy, and wh...
Slavery is such an atrocious debasement of human nature, that its very extirpation, if not performed with solicitous care, may sometimes open a source of serious evils. The unhappy man who has been treated as a brute animal, too frequently sinks bene...
In America, alas, beauty has become something you drive to, and nature an either/or proposition--either you ruthlessly subjugate it, as at Tocks Dam and a million other places, or you deify it, treat it as something holy and remote, a thing apart, as...
Imagine a master painting that's never finished...when you can only build on previous work, you become limited by what you can paint...If you are in the midst of painting a forest full of tall tress and hanging vines, it is rather difficult to wake u...
We live by the golden rule “do unto others as you would have them do unto you”. That phrase, unfortunately, falls short of our true ability to love and be loved. I think the best thing I can expect of any society is for its citizens to examine th...
In the first place, we should insist that if the immigrant who comes here in good faith becomes an American and assimilates himself to us, he shall be treated on an exact equality with everyone else, for it is an outrage to discriminate against any s...
