Facebook WANTS you to be an a-hole. And if you're not already, they will show you how.
Go Tweet Yourself: 365 Reasons Why Twitter, Facebook, Myspace, and Other Social Networking Sites SuckLeadership must come from all of us -- the private, public, and civil sectors.
The Collaboration Economy: How to Meet Business, Social, and Environmental Needs and Gain Competitive AdvantageDetermining who the members of your audience are is the most important piece in the business puzzle.
The Little Big eBook on Social Media Audiences: Build Yours, Keep It, and Win