Business Plans: It's about the Process, Not the Product
The Complete Do-It-Yourself Guide to Business Plans: It's about the Process, Not the Product New, Revised and Expanded, Second EditionWhen leaders reframe customers into guests, and results into experiences, profits escalate.
Emotionally Charged Learning: Secrets to Competitive Advantages for the Second Half of the Knowledge/Entertainment-Based EconomyOne's best work comes when we are fully alive, happy, and inspired.
Emotionally Charged Learning: Secrets to Competitive Advantages for the Second Half of the Knowledge/Entertainment-Based EconomyShanahan (the head coach) doesn't allow failure to take root.
A Few Seconds of Panic: A 5-Foot-8, 170-Pound, 43-Year-Old Sportswriter Plays in the NFL