Change is not a four letter word...but often your reaction to it is!
Jeffrey Gitomer's Little Book of Leadership: The 12.5 Strengths of Responsible, Reliable, Remarkable Leaders That Create Results, Rewards, and Resilienceif people do not have responsibility, do not expect them to behave responsibly.
The Leaderless Revolution: How Ordinary People Will Take Power and Change Politics in the 21st Century