My father was a middle manager at an oil company, but I never knew anything about his work. Whatever business acumen I have just got gleaned over the years.
Leave the President's family business to him. You will have plenty to do without trying to manage the First Family. They are likely to do fine without your help.
As a goalkeeper you need to be good at organising the people in front of you and motivating them. You need to see what's going on and react to the threats. Just like a good manager in business.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
They managed to find time... to tell me that there was no chance of my being accepted for service and that really I should be surprised to still be alive.
People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.
The old adage that you shouldn't change a winning team doesn't apply in modern international football because managers have to study the opposition and pick players who exploit their weaknesses.
When I first got out of drama school, my original manager tried to get me to change my name because people were having trouble spelling it and saying it.
But, what did happen is I went to Woodstock as a member of the audience. I did not show up there with a road manager and a couple of guitars. I showed up with a change of clothes and a toothbrush.
I went to the store and bought lady fingers, when I got home I noticed one of the fingers was missing so I went back to the store and the manager was nice enough to give me the finger.
I like to smile a lot before going in the car. I make jokes, even on the grid, and then I can still manage to focus when it counts.
Unions inherently create an 'us versus them' dynamic that makes winning against a company's management the top goal, not serving customers, innovating, or in the case of education, teaching kids.
You have to manage money. Particularly with market economies. You may have a great product, but if your bottom line goes bust, then that's it.
The great actors we had came from the actor-manager theaters. Not only did they create a team, they were the generals working with the soldiers.
If, in our first match for the world champion's title, I had managed to make the score 6-0, there would have been no Kasparov as a good chess player at all.
Everyone is flailing through this life without an owner's manual, with whatever modicum of grace and good humor we can manage.
In '73 I photographed the cannibals in New Guinea. They treated me OK but they didn't make you feel relaxed... I managed to escape unscathed though, I'm pretty good at that.
There's this joy that comes from sitting down to solve a problem and standing up when it's done and good. Building a company or managing people is never just done.
It's not good if owners of sports teams are talking to sports journalists, bypassing the manager. That goes in the wrong direction wherever it happens. Therefore, I'll refrain from doing this at all.
A good culture in a hospital can absorb and manage a few bad nurses, but once the culture becomes bad in itself, bad nursing practice is much harder to hide.
