For individuals and organizations alike, a reputation is far easier to destroy than it is to build.
Crisis, Issues and Reputation Management: A Handbook for PR and Communications ProfessionalsThe conscious experience of being a subject arises when a single organism learns to enslave itself.
The Ego Tunnel: The Science of the Mind and the Myth of the SelfAn unlikely event is likely to happen because there are so many unlikely events that could happen.
How Nature Works: The Science of Self-Organized CriticalityThe best leaders want to leverage all the capabilities of the people in their organization.
The Heart of Leadership: Becoming a Leader People Want to Follow