Make your customers comfortable and they will give you their lives.
Copy This!: Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best CompaniesAccountants are in the past, managers are in the present, and leaders are in the future.
Copy This!: Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best CompaniesIf you don't have a whole lot of unsatisfied people, the economy stops dead, doesn't it?
A Different Kind of Luxury: Japanese Lessons in Simple Living and Inner AbundanceYou flourish one hushed breath at a time. Imagine all you can build word by single word.
22 Shelters: Lessons From LettersHabit is the intersection of knowledge (what to do), skill (how to do), and desire (want to do).
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change