Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.
Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.
According to horses, a good friend is someone who listens, appreciates your company and teases you, but is protective at the same time.
I think reconceptualizing Microsoft as a devices and services company is absolutely what our vision is all about. Office 365 and Azure on the services side are representative of it.
The vast majority of debt that Anglo maintains is owed is strenuously disputed. However, I cannot now pay those loans which are due, following Anglo taking control of the Quinn Group of companies, which I and a loyal team spent a lifetime building.
Most troublesome is the legalization of 'crowd funding,' the ability of start-up companies to raise capital from small investors on the Internet.
Actions speak louder than words. All companies say they care, right? But few actually exercise that care.
Some would argue that you're as successful as the company you keep. Certainly there is a connection between our friends and who we are.
There's a company that wants to put hair on me! I don't know if it's plugs, I'm sure it is. I laughed and said, 'You gotta be kidding.'
Many people think that buying a fake product is harmless, but counterfeiting is estimated to result in annual losses of over $20 billion dollars to American companies.
From an app point of view, if you looked at innovation on the PC, you'd be hard pressed to find companies innovating. The list is small.
Most thermostats are built by plumbing companies. But you really need to understand how to build a phone to make them better.
With most tech guys, it's the same outfit every day - they wear their company logo.
Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
In a way Australia is like Catholicism. The company is sometimes questionable and the landscape is grotesque. But you always come back.
Under the process of ongoing globalization, advantages are, in the main, created for a minority of countries and development centres as well as powerful transnational companies.
You get a lot of apps and companies that are trying to sell you on something that's totally useless or potentially unhealthy. Only occasionally does something really worthwhile really come out.
Proprietary software grew up, starting really in the 1980s, as an alternative and that became the dominant model with the rise of companies like Microsoft and Oracle and the like.
If companies don't think systemically enough - if they try to capture too much of the value - eventually, innovation moves somewhere else.
Chief executives, who themselves own few shares of their companies, have no more feeling for the average stockholder than they do for baboons in Africa.
