I don't think you can create effectively toward expectation. I'm not in the service business.
Nic PizzolattoThe golden rule for every business man is this: 'Put yourself in your customer's place.'
Orison Swett MardenMost business schools are geared toward churning out investment bankers and management consultants.
Vivek WadhwaWise are those who learn that the bottom line doesn't always have to be their top priority.
William Arthur Ward