Sometimes... the first step to forgiveness is realizing that the other person... is batshit crazy.
Michelle BartlettThe first step in exceeding your customer's expectations is to know those expectations.
Roy H. WilliamsItaly, and the spring and first love all together should suffice to make the gloomiest person happy.
Bertrand RussellAll my roots are Broadway. I got my Equity Card doing a Broadway show, and my first love is theater.
Jesse Tyler Ferguson