In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.
If you're soft and fuzzy, like our little characters, you become the skinny kid on the beach, and people in this business don't mind kicking sand in your face.
I was actually the manager of the games department of an amusement park when I was at college, so I understood the coin-op side of the games business very well.
Did you know that Kodak actually invented the digital camera that ultimately put it out of business? Kodak had the patents and a head start, but ignored all that.
People need to understand how exponential technologies are impacting the business landscape. They need to do some future-casting and look at how industries are evolving and being transformed.
When I talk about taking bold actions in the world, few things are bolder than creating the 'Huffington Post' from scratch and reinventing the newspaper business.
In Hong Kong, the property business has always been very competitive, so we have to think of ways to get an edge over our competitors.
We are not a trading company. We are a midstream asset company: pipe, storage and terminals. It's an unsexy, dirty business. It's not rocket science.
I've always leaned toward a feminine, funky style, even in business settings. I used to paint my nails blue in 1993, before it was mainstream.
But Apple really beats to a different drummer. I used to say that Apple should be the Sony of this business, but in reality, I think Apple should be the Apple of this business.
I think that business leaders today have to be more rounded than they used to be, they have to be completely multi-functional and fast-moving.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sustainability includes how you run your business, and my bottom line includes how you treat your people. Sustainability starts with your staff.
I came from the music business, which reputedly has the biggest egos, but I really think the airline world caps it.
If you had the most prestige and you were the network that everybody turned to in times of a crisis, that that was the most important position, in the news business, to hold.
The biggest part of my job now is to quickly develop successors, and around the world I am working to develop new business leaders in the company.
It drives me crazy when people talk about the scale as an indicator of health, because your weight doesn't tell you what's going on at a biochemical level.
There's an opportunity for the pharmacist to play a much greater role in health care, especially with what we have going on in this country with the shortage of primary-care physicians.
Mainly I'm a vegan because I like animals, and I don't want to be involved in their suffering. Also, it's better for my health and for the environment.
Nothing is more valuable to people than health care, and by paying, they feel less like beggars and more like 'customers' who can and should demand quality care.
Is there in all the history of human folly a greater fool than a clergymen in politics?
