The laws of business physics have been broken in terms of how many customers you can acquire and how fast. No one in history has ever acquired 450 million customers in the same amount of time that WhatsApp did.
Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called banks. The rest should call themselves what they are. 'Parlors' would be appropriate, or 'dens' - wor...
This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what ...
Most entrepreneurs don't need as many customers as they think. A lot of people think 10 is too few for a sample. But if all 10 refused a product, why is that not enough? If you want 100, 1,000 or a million customers, you first have to get 10.
Profit isn’t and shouldn’t be the mission of business. The mission of business is to help people. To help your customers, your co-workers, your employees, and your partners. Success is not a number — it’s not X dollars or Y customers — it�...
We've been delivering cloud-based services for over a decade, with more than 30 million Intuit customers using offerings across a variety of desktop and mobile devices. The benefits are clear: online experiences are simply better for customer.
The power of a successful salesman is not putting his hand in the customer's pocket to pull his money out. but rather manipulate the customer's mind to let him put his hand and happily pull the money and give it to you
Big companies, which spend tens of billions of dollars annually on 'call centers' to take orders and provide customer support, increasingly rely on speech recognition not just to handle requests for information but to process customer orders.
First J.M. Inc. Customer: Now when you say that I can be somebody else, whaddya mean exactly? Craig Schwartz: Well, we mean exactly that. We can put you inside someone else's body, for fifteen minutes. First J.M. Inc. Customer: Can I be anybody that ...
Bargain... anything a customer thinks a store is losing money on.
Set out wisely at first; custom will make every virtue more easy and pleasant to you than any vice can be.
For every dilemma, find at least three or four possible solutions. The creative process leads to better results.
Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our s...
If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Pla...
Our customer base isn't just people saying, 'I'm an environmentalist, I'm in my Birkenstocks, I went to Woodstock.' Solar is a bipartisan technology. Republicans like solar; conservatives like solar. Over 30% of our customers are veterans. There's so...
Masterpiece Video Clerk: [smiling] Hello, welcome to Masterpiece Video. How may I help you this afternoon, sir? Masterpiece Video Customer: I'm looking for a copy of 8 1/2. Masterpiece Video Clerk: Is that a new release, sir? Masterpiece Video Custom...
The role of the CEO is to enable people to excel, help them discover their own wisdom, engage themselves entirely in their work, and accept responsibility for making change. (164)
Knowledge that is acquired is not like this. Those who have it worry if audiences like it or not. It's a bait for popularity. Disputational knowing wants customers. It has no soul... The only real customer is God. Chew quietly your sweet sugarcane Go...
If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.
I remember back in the early days of Microsoft that from the day that you decided that you were just going to put out an ad to a customer - and all you were usually able to tell them was that a new product was available - it was about nine months bef...
Bill Foster: [to customer at WhammyBurger] How are you enjoying your meal? [customer vomits onto tray] Bill Foster: [to manager] I think we have a critic here! I don't think she likes the special sauce, Rick... That was a joke.
