Image perception makes a big difference. That's one of the things I tell entrepreneurs today. Fine, focus on products, focus on customers and all that good stuff - that's necessary. But the image that you project is also key. Don't forget that.
Dear Natalie, In a recent study conducted by jarodkintz.com, nine out of ten people were more likely to say yes when the salesperson wore pants. The curious thing is that the prospective customers were being sold a foreskin, and only one out of ten p...
If anyone, no matter who, were given the opportunity of choosing from amongst all the nations in the world the set of beliefs which he thought best, he would inevitably—after careful considerations of their relative merits—choose that of his own ...
The Sufi Islam practiced in northern India is quite different from the Shi'a Islam practiced in Lebannon, which in turn is different from the Sunni Islam practiced in Pakistan. Even within a single branch of Islam there are customs and practices that...
We see a lot of feature-driven product design in which the cost of features is not properly accounted. Features can have a negative value to customers because they make the products more difficult to understand and use. We are finding that people lik...
So that, upon the whole, we may conclude, that the not only was at first attended with miracles, but even at this day cannot be believed by any reasonable person without one. Mere reason is insufficient to convince us of its veracity: and whoever is ...
The Kikuyu, when left to themselves, do not bury their dead, but leave them above ground for the hyenas and vultures to deal with. The custom had always appealed to me, I thought that it would be pleasant thing to be laid out to the sun and the stars...
Because you were wearing a badge, customers assumed you were an oracle. 'What aisle is the desiccated coconut' 'How long do you cook a butternut squash?' 'What would you have with a pan fried red mullet?' 'Where can I find the holy grail?' Enough alr...
After the fire, when I'd tried to express my gratitude for their kindness to our customers, they'd been awkward, uncomfortable. My father had had to explain to me that giving thanks is not a common practice in India. 'Then how do you know if people a...
He became convinced that ordinary commercial financing could be done for a service charge plus an insurance fee amounting to much less that the current rates of interest charged by banks, whose rates were based on supply and demand, treating money as...
Our ultimate purpose in life lies in selfless service to others. Selflessly giving of ourselves to our spouses, our children, our friends, our community, our employers and or our customers unlocks a treasure chest of priceless gifts for both the reci...
Here was the world-famous novelist with her penchant for detail; yet, in her observations of a prostitute with a customer, she had failed to come away with the most important detail of all. She could never identify the murderer; she could barely desc...
Her name...was Mrs. marina Orlova, and she had grown up in Siberia. Later, she would tell him that she loathed the American custom of constantly smiling: "They are like chimpanzees," she said, in her bitter exclamatory voice. She grimaced, baring her...
Business is a game like baseball or golf or anything else. I enjoy being a student of the game, and reading, and learning, and going to conferences, whether it’s building custom homes or selling or servicing medical equipment. A good entrepreneur c...
How many companies can say that the amount of customers who use their services second most often, and spend the second most amount of money with them, are “very negative”?
The only way to make something cheaply today is to have it mass-produced. For example, you wear the same shoes as everyone else. If you had a fabber, you could custom-make shoes that perfectly fit your feet. Three-dimensional printing will help us mo...
It is science alone that can solve the problems of hunger and poverty, of insanitation and illiteracy, of superstition and deadening custom and tradition, of vast resources running to waste, or a rich country inhabited by starving people... Who indee...
I wonder about people who say they haven't time to think. For myself, I can double think. I find that weighing vegetables, passing the time of day with customers, fighting or loving Mary, coping with the children-- none of these prevents a second and...
Dante Hicks: You get me slapped with a fine. You pick fights with the customers and I have to patch everything up. You get us chased out of a funeral home by violating a corpse. To top it all off, you ruined my relationship with Veronica! What's your...
Dr Ray Stantz: [training Winston] This is where we put all the vapors and entities and slimers that we trap. Quite simple really. Load a trap here, open, unlock the system. Insert the trap, release, close, lock the system. Set your entry grid, neutra...
Hiccup: [narrating] Now dragons used to be a bit of a problem here, but that was five years ago. Now they've all moved in. And, really, why wouldn't they? We have custom stables, all-you-can-eat feeding stations, a full-service dragon wash, even top-...