Quotes of: Customs Keyword

It is our reaction that creates stress and this we can change" This book will start you on a journey that will give you the ability to handle any difficult customer with ease. In order to feel no stress we all have to go through many instances of bei...

Difficult Customer- No Stress

Intuition is educated by experience and employed by curiosity.

The Age of the Customer: Prepare for the Moment of Relevance

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Ross Perot

I learned from my first restaurant: Make customers happy, make sure the customer comes back again. And automatically, success has followed me.

Nobu Matsuhisa

What's important to remember is that every customer interaction should be treated like a first impression. Until your on-demand customer becomes a loyal follower, he's probably already forgotten what his last touch was, so you'd better wow him or her...

Moving Targets: Creating Engaging Brands in an On-Demand World

[Jerry and an irate customer argue over a sealant that the customer had previously indicated he didn't want, after Jerry has gone off to pretend to talk to his boss] Jerry Lundegaard: Well, we've never done this before. But seeing as it's special cir...

Fargo

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Zig Ziglar

We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs.

Eckhard Pfeiffer

You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.

Charlie Trotter

Custom will reconcile people to any atrocity, and fashion will drive them to acquire any custom.

George Bernard Shaw

A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers.

Lisa Gansky

Customer conversion is dependent on the right customer conversation

Soul Trader: Putting the Heart Back into Your Business

Customer service teams at many companies have already embraced social media, often out of necessity.

Ryan Holmes

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

Sanjay Kumar

Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.

Margaret Heffernan

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos

Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.

Harvey Mackay

They will come to learn in the end, at their own expense, that it is better to endure competition for rich customers than to be invested with monopoly over impoverished customers.

Frederic Bastiat

One of Netscape's main attractions to customers from Day One is that we provide alternatives. And that's cherished by many customers - certainly not all.

Jim Barksdale

Giving builds loyal customers and turns those customers into supporters... You can find passion and profit and meaning all at once, right now.

Blake Mycoskie

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Harvey Mackay