If you have to deal with our friends at ICE, Immigration and Customs Enforcement, it's like a Kafka novel. Files just disappear.
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
In spite of all this noise, customers are still definitely buying in North America, and they're really, really buying internationally.
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.
If you stand with the Customs and Border Protection officers who staff the passport booths at Dulles airport near the nation's capital, their task seems daunting.
For businesses to be successful, they need to constantly ask the question: 'How can we provide value to our customers?' At the end of the day, that is what matters.
Ordinary Geiger counters, worn on belt clips and resembling pagers, have been in use by the U.S. Customs Service for years.
If one asserts that buying customers below what they charge them is a corporate strategy, this is in essence an arbitrage game, and arbitrage games rarely last.
As an Old Navy style attendant, I'm all about upgrading your bare basics and presenting them to your customer as basics you need to have in your wardrobe.
Large organizations don't worship shareholders or customers, they worship the past. If it were otherwise, it wouldn't take a crisis to set a company on a new path.
Coming from the U.S., you tend to look at one homogeneous market with 350 million people. But in Europe, every country has its own customs and laws.
For years, broadcasters didn't get a nickel out of retransmission consent. But broadcast content is what the cable industry was selling to customers.
I try to make myself happy, no, because I know that if I'm not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.
I don't believe very much in corporate offices. I believe in leaders who are with their customers and their people.
The Taiwanese are big on tea. I think it's nice to slow down a bit. It's very much a custom.
It's so easy to print in the Midwest. You're saving months in shipping and customs, so we have started printing a number of books there.
In the web products and services world, you have a real-time interaction with your customers, and then a real-time editing of how you as a company are doing.
Small businesses were slower than large businesses in adopting broadband. One of the reasons was they were concerned with putting their customer lists online or in the cloud.
A lesser but still fundamental rule of racing is that you properly enter the event. Anyone who doesn't but still insists on running interferes with the paying customers.
Wal-Mart impoverished its own customer base. Google is facing exactly the same issue long-term, although not yet.
I was opposed to the government mandating that restaurants not allow people to smoke, believing it becomes the customer's choice whether they go in or not. But then, I thought, 'What about the employees? Aren't they hostage to a smoking environment, ...
