So I think instead of focusing on the competition, focus on the customer.
Use state-of-the-heart technology online and offline to turn listeners into viral advocates and customers into raving fans.
I think if companies start reinventing themselves and focus on the customer experience more, they will win out in the end.
As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.
Any business that is looking for new customers needs to understand the Internet and how to market their goods or services through it.
The golden rule for every business man is this: 'Put yourself in your customer's place.'
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Older Americans are perfect telemarketing customers, analysts say, because they are often at home, rely on delivery services, and are lonely for the companionship that telephone callers provide.
The answer is not to standardize education, but to personalize and customize it to the needs of each child and community. There is no alternative. There never was.
Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories.
It takes great salesmanship to convince a customer to buy something from you that isn't built or isn't finished.
As a GM Goodwrench Service Plus dealer, I understand how good service makes a difference to our customers.
Our development strategy is based on a deep understanding of our customers. They want high-quality products and good service.
It is critical to bundle all future variable costs of supporting the customer in order to fairly estimate the future contribution.
Corporate responsibility extends not only to the customers, the resources and the workers of the present, but also to those of the future.
I haven't got anything against films that are about the minutia of relationships or customs, but I love extremes.
Custom, that unwritten law, By which the people keep even kings in awe.
And, of course, customers really need to feel safe and are seeking reassurance when they fly.
St. Louis is a customer- and partner-rich environment for any financial tech startup.
As far as the customer is concerned, the interface is the product.
Everyone talks about building a relationship with your customer. I think you build one with your employees first.