Citigroup has the opportunity to be the largest financial institution and to serve us well. What we decide to do is not what everybody else does. Other companies sponsor women's events and put a woman's face in advertising. This is financial services...
Poor health was not just the result of random acts, bad luck, bad behavior or unfortunate genetics. Deliberate public policy decision about housing, education, parks and streets were the key drivers of racial differences in mortality. Crime kept peop...
One of the most important elements in the evolution of human institutions is the emergence of the difficult customer within the system itself, the radical who starts to question its very being, the reformer who calls for changes in the way it runs.
It is your duty to save these prospects from that disappointment. Every potential customer, who misses out on what you have to offer, due to your lack of zeal or passion, every prospect who ends up with an excuse of an alternative from your lacklustr...
Empathy comes from the Greek empatheia - em (into) and pathos (feeling) - a penetration, a kind of travel. It suggests you enter another person's pain as you'd enter another country, through immigration and customs, border crossing by way of query: W...
Law and custom are becoming the subjects of a new field of learning. The anarch endeavors to judge them ethnographically, historically, and also – I will probably come back to this – morally. The State will be generally satisfied with him; it wil...
That men, who might have tower'd in the van Of all the congregated world, to fan And winnow from the coming step of time All chaff of custom, wipe away all slime Left by men-slugs and human serpentry, Have been content to let occasion die, Whilst the...
Successful companies will almost always be described in terms of a clear strategy, good organization, strong corporate culture, and customer focus. But whether these things drive company performance, or whether they’re mainly attributions based on ...
Coffeehouses were centers of self-education, literary and philosophical speculation, commercial innovation, and, in some cases, political fermentation. But above all they were clearinghouses for news and gossip, linked by the circulation of customers...
Placing his suitcase on the seat next to him, he unbuttoned his suit jacket, loosened up his necktie and removed his fedora. He kept his custom eye wear on and made himself comfortable, looking more like a Wall Street accountant than the cold killer ...
She was willing a little bit of sweated labour, incapable of betraying the slogan of her slavers, that since the customer or sucker was paying for his gutrot ten times what it cost to produce and five times what it cost to fling in his face, it was o...
Honesty was a tough customer... Once you started allowing yourself some honesty, it couldn't easily be contained or limited to one part of your life. It was like poison ivy or a bossy houseguest. Once it was there, you couldn't tell it what to do. Yo...
Mom has the Touch. She knows what flowers go with what occasions, what hors d'oeuvres work with what people. She believes passionately in the power of food to heal, restore, and stimulate relationships, and she has built a following of loyal customer...
I could give all to Time except -- except What I myself have held. But why declare The things forbidden that while the Customs slept I have crossed to Safety with? For I am There, And what I would not part with I have kept.
To-day the woman is Mrs. Richard Roe, to-morrow Mrs. John Doe, and again Mrs. James Smith according as she changes masters, and she has so little self-respect that she does not see the insult of the custom.
It was certainly not this mummified and outrageously painted old woman he was seeing before him, but the entire "female species," as it was his custom to call women. The individual disappeared, the features were obliterated, whether young or senile, ...
Importantly, companies are using social media to do things that go way beyond just chatting up existing customers on Facebook. Sales departments use social to nurture leads and close sales. HR posts job openings and vets applicants. Community and sup...
I always point people to the article '1,000 True Fans' by Kevin Kelly. If you choose your thousand ideal customers or readers properly and find the single author blog that targets that audience, you never have to do any more marketing. You're done. T...
Aspiring authors, get this through your head. Cover art serves one purpose, and one purpose only, to get potential customers interested long enough to pick up the book to read the back cover blurb. In the internet age that means the thumb nail image ...
Some people see Black Friday as a much-needed break for their wallet. I see it as retail outlets showing the customers the full weight of their contempt. The frenzy to buy cheap crap from China, the human downgrade of people fighting with each other ...
If you go to Singapore or Amsterdam or Seoul or Buenos Aires or Islamabad or Johannesburg or Tampa or Istanbul or Kyoto, you'll find that the people differ wildly in the way they dress, in their marriage customs, in the holidays they observe, in thei...
