Quotes of: Customer Keyword

The purpose of every business and organization is to get and keep customers.

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usu...

Fred Wilson

Bookshop Customer: 'Who wrote the bible?' Customer's friend: 'Jesus.

Weird Things Customers Say in Bookshops

*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.

Mokokoma Mokhonoana

If you give customers a chance, they’ll communicate with you in many ways.

Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies

Hookers, Hondas and Hollywood all approach customers with a different mindset than the rest of the business world. Whereas most businesses talk about the importance of "customer service," agents, mechanics and people of the night talk about "servicin...

The Gold Standard: Rules to Rule By

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

Sanjay Kumar

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Jeff Bezos

Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.

Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies

Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.

Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies

Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And custom...

Fred Wilson

Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the lo...

Abdul Aziz Al Ghurair

CUSTOMER: I’m always on night shift at work. BOOKSELLER (jokingly): Is that why you’re buying so many vampire novels? CUSTOMER (seriously): You can never be too prepared.

Weird Things Customers Say in Bookshops

The easiest way to figure out who the customer is in an online space is to figure out who is paying for the thing. Usually, the people paying are the customers. So on Facebook, the people paying are marketers. That makes them the customers. And it me...

Douglas Rushkoff

My day starts with customers and ends with customers. So anything that's going on is second to activities that involve customers or partners. So if there is a meeting planned for the day that is an internal meeting, unless it's about making sure we c...

John W. Thompson

Custom is a tyrant.

Traditional

The most radical and far-reaching solutions often need rethinking of processes and deep questioning of the status quo-and these are hard.

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The customers are known to the shopkeepers.

Kashmiri

The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.

Howard Schultz

The customer's always right.

American

Custom is the guide of the ignorant.

English