That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
One of the most common criticisms of romance is that the genre is too prescribed: If every romance novel ends happily ever after, don't the stories lack complexity? Don't the readers get bored?
No one doubts the enormity of the social challenges we face around the world but one critical element of our response must be the generation of new thinking and ideas. Yet creating the conditions that make this possible is not simple.
Porter is my eldest child, and I tended to be fiercely protective when he was criticized. He actually was not a big complainer about school. Simply selective in what he chose to do and say.
I find that the very things that I get criticized for, which is usually being different and just doing my own thing and just being original, is the very thing that's making me successful.
The only reason I've been so critical of hip-hop is because I've always been aware of the effect that it has, and the reflection that it gives of the African-American community.
I take compliments and I take constructive criticism. Not everyone loves you. It's the way you react as a footballer. I use it all to make me play better.
Before publication, and if provided by persons whose judgment you trust, yes, of course criticism helps. But after something is published, all I want to read or hear is praise.
I discourage passive skepticism, which is the armchair variety where people sit back and criticize without ever subjecting their theories or themselves to real field testing.
Whether I'm critically well received, whether or not I sell books - of course it becomes progressively harder to get them published - nevertheless, it's what I do, every day.
In a way, I have to have a dictatorship. I can't be told that I'm wrong. That conflicts with what I was saying earlier about listening. It isn't to do with receiving criticism and responding to other views, it's who has that last decision.
I have written in my life many critical poems, but viewed in retrospect, they were merely a human harmless reflection, and not a true likeness of the real society of today.
My toughest criticism usually comes from myself. As my editor can attest to, I'm never done tweaking a book until the production department has to rip it from my hands!
As an actor, I'm my own worst critic, but after awhile, really, when you watch 'Moonrise Kingdom', it's such a fantastic film that you sort of get sucked into the story, and then you kind of forget about everything else.
Most people assume that once security software is installed, they're protected. This isn't the case. It's critical that companies be proactive in thinking about security on a long-term basis.
Criticism has plucked the imaginary flowers on the chain not in order that man shall continue to bear that chain without fantasy or consolation, but so that he shall throw off the chain and pluck the living flower.
I don't give any merit to criticism. 'Country Girls (Shake it for Me),' I can see where people view that as sexist, but I just view that as having fun.
At times, our circumstances call for us to make critical choices to keep our covenants or to compromise them. Covenants should never be compromised, even when at the moment some circumstances might seem to justify it.
I knew that because of who I am, and the situation I'm in, that I'd attract more critics than your average person, and that was a little intimidating, but I wanted to get out there and pay my dues.
I kind of learned that I am way too tough of a critic on myself and that other people are not judging me as harshly as I judge myself, so I need to give myself a break.
There are significant human rights abuses in China. In some areas, the situation is worse today than in the past. In other areas, there have been improvements. We will recognize the latter, and be critical of the former.
