What's important to remember is that every customer interaction should be treated like a first impression. Until your on-demand customer becomes a loyal follower, he's probably already forgotten what his last touch was, so you'd better wow him or her...
Natalie was bored in her marriage. At first she could hardly admit it to herself. After all, they were a perfect match: similar backgrounds, same religion, similar professions (she was a school psychologist, he was a psychology professor). Didn't all...
New Rule: Instead of using their $10 billion atom-smashing Large Hadron Collider to re-create the Big Bang by melting atom parts in temperatures a million times hotter than the sun, scientists should do that. I'm just sayin' it sounds dangerous. I'm ...
In that face, deformed by hatred of philosophy, I saw for the first time the portrait of the Antichrist, who does not come from the tribe of Judas, as his heralds have it, or from a far country. The Antichrist can be born from piety itself, from exce...
...reality is a system, completely ordered and fully intelligible, with which thought in its advance is more and more identifying itself. We may look at the growth of knowledge … as an attempt by our mind to return to union with things as they are ...
That's a nice song,' said young Sam, and Vimes remembered that he was hearing it for the first time. It's an old soldiers' song,' he said. Really, sarge? But it's about angels.' Yes, thought Vimes, and it's amazing what bits those angels cause to ris...
Bunnu was no amateur when it came to escape. And even in his drowsiest moments, he understood implicitly that to forget his circumstances, even for a short while, meant first to forget himself. Who he was and why he was—to strip it all bare and sta...
She again patted the ground beside her. "Now come. Sit beside me. I will play with your cock while we eat." Elina hadn't even finished chewing the second bite of her food before the dragon suddenly dove into place next to her. A smile on his handsome...
He was telling her here, in this cellar, as he kissed her feet, he had understood love for the first time - not just from other people's words, but in his heart, in his blood. She was dearer to him than all his past, dearer to him than his mother, th...
She's been, but she's coming back," he said. "I expect her every minute. Ah! there she is." This was rather stupid of Stephen. He ought to have guessed that Lucia's second appearance was officially intended to be her first. He grasped that when she s...
Slowly he took out the clothes in which, ten years beforem Cosette had left Montfermeil; first the little dress, then the black scarf, then the great heavy child's shoes Cosette could still almost have worn, so small was her foot, then the vest of ve...
Lure him out. Send in a 'customer' with a message from me needing to meet him. I'm not the kind of person he can ignore-well, that he used to not-never mind. Once he's out, we can get him to a place we choose." I nodded. "I can do that." "No," said D...
There’s a writer for you,” he said. “Knows everything and at the same time he knows nothing.” [narrator]It was my first inkling that he was a writer. And while I like writers—because if you ask a writer anything you usually get an answer—...
When I opened the box, I had to remove myself from whose handwriting it was that I was reading and whose story I was hearing. I had to, or I never would have made it past the first letter. If I stopped to think about my Grandpa writing to my Grandma,...
I know you'll tell me to fuck off, but I think Curran loves you. Truly loves you. And I think you love him, Kate. That's rare. Think about it--if he really stood you up, why would he be so pissed off about the whole thing? You both can be assholes of...
The moment you have a self at all, there is a possibility of putting yourself first - wanting to be the centre - wanting to be God, in fact. That was the sin of Satan: and that was the sin he taught the human race. Some people think the fall of man h...
Once when the lawn was a golden green and the marbled moonlit trees rose like fresh memorials in the scented air, and the whole countryside pulsed with the chirr and murmur of insects, I lay in the grass, feeling the great distances open above me, an...
Besides all of this, Patrick and I living together for the first time meant it was the beginning of a life together, that nitty-gritty one where we fight over the way he leaves the spatula on a still-hot burner, or how she always “organizes” his ...
My phone started to vibrate and I flipped it open. Yes, I'm the only person that doesn't have an iPhone. The phone talked to me. "Jackson, how’s it going?" "Hi, Echo. Veeva Stackpoole’s here." Silence. "What does she want?" "Well, at first she wa...
Can we capture the love of God? Can we contain him in all His might? No, but he has promised to bind us to Him, in chains of righteousness held tight. Can we capture the light of God? Can we bask forever under His warm rays? No, but weeping may go on...
Percy and Reyna occupied matching praeters' chairs on the dais, which made Percy self-conscious. It wasn't easy looking dignified wearing a bedsheet and a purple cape. "The camp is safe," Octavian continued. " I'll be the first to congragulate our he...
