Quotes by Tony Hsieh

About Tony Hsieh:

Tony Hsieh is an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

I had decided to stop chasing the money, and start chasing the passion.

Tony Hsieh

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

Tony Hsieh

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Tony Hsieh

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Tony Hsieh

The typical industry approach is [retailers] to treat vendors like the enemy... If vendors can't make a profit then they don't have money to invest in research and development, which in turn means that the products they bring to the market will be le...

Tony Hsieh

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

Tony Hsieh

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

Tony Hsieh

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

Tony Hsieh

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Tony Hsieh

Author Bio

  • NameTony Hsieh
  • DescriptionAmerican businessman
  • BornDecember 12, 1973
  • CountryUnited States Of America
  • ProfessionChief Executive Officer; Entrepreneur; Businessperson