[D]espite her alternative leanings, it turned out Crystal was not particularly psyco-babbly or airy-fairy or tree-huggy, as one might have expected. In fact, the first thing she did was write a list. She said writing lists helped calm her down when she was stressed about anything because it put problems in order. You can look at a list of things and see how you can tackle each one separately without feeling sick about it, she said. Whereas if they all just stayed jumbled in your mind in one great bit sticky ball you never got to consider them individually. She actually spoke a lot of sense for someone with toe rings and a Chinese tattoo.