A complaint is a unique opportunity to strengthen the relationship with the client.
Entrepreneurship is about freedom, financial freedom but it also about what you leave behind." Guibert Englebienne, Co-founder of Globant
What excites the media is that someone has a great idea or vision and makes millions as a result. The reality is that rarely happens. It is competency that unlocks a person’s potential." Tim Clark excerpt from DO! the pursuit of xceptional executio...
In the context of your dreams,knowledge will always gives you enough reasons not to act. Act regardless and execute xceptionally
Why fear feedback? Why stigmatize failure in the workplace when it’s bringing you closer to achieving your organizational goals.
Paranoia is acceptable in the new friendship paradigm. Worrying that your best employees or customers might leave is ok, as long as you put in place an active strategy to offset any possibility of that scenario.
Managing bottom-up change is its own art.
What color is a chameleon placed on a mirror? ... The chameleon responding to its own shifting image is an apt analog of the human world of fashion. Taken as a whole, what are fads but the response of a hive mind to its own reflection? In a 21st-c...
Our mission as humans is not only to discover our fullest selves in the technium, and to find full contentment, but to expand the possibilities for others. Greater technology will selfishly unleash our talents, but it will also unselfishly unleash ot...
Extrapolated, technology wants what life wants: Increasing efficiency Increasing opportunity Increasing emergence Increasing complexity Increasing diversity Increasing specialization Increasing ubiquity Increasing freedom Increasing mutualism Increas...
Humans are the reproductive organs of technology.
...the proper response to a lousy idea is not to stop thinking. It is to come up with a better idea.
Organizations get invested into a particular product. And sometimes the best thing is to stop making that product, even though it's profitable, because it has optimized at a local peak.
But in a turbulent environment the change is so widespread that it just routes around any kind of central authority. So it is best to manage the bottom-up change rather than try to institute it from the top down.
One thing you should not fear is competition. They only help to raise your game and build a better product. If they are better than you, you deserve to lose." Peldi in Do! the pursuit of xceptional execution
It has become evident that the primary lesson of the study of evolution is that all evolution is coevolution: every organism is evolving in tandem with the organisms around it.
Each organism's environment, for the most part, consists of other organisms.
In a broad systems sense, an organism's environment is indistinguishable from the organism itself.
When a system is in turbulence, the turbulence is not just out there in the environment, but is a part of the organization or organism that you are looking at.
The current understanding was that it was impossible to predict how something would evolve because it was a very turbulent environment full of things interacting with each other.
