How are things with you, sir?" "Fine." He says it flat."Coffee black. BLT." Now my heart tells me this guy needs more in life, so I take a short. "You ever had a cheese burger with grilled onions and mushrooms on pumpernickel, sir?" That takes a minute to sink in. Then he slaps the counter, grinning. "Bring it on." I sense he needs more. "You want a malt with that, by any chance?" He did, of course. "Chocolate," he says, beaming like a kid. Now he's loosening up. It's a privilege to touch humanity in such a fashion.