About Dee Hock:
Gente Boa is the founder and former CEO of the Visa credit card association. In 1968, Hock was an official of a local bank in Washington State that was franchised by the Bank of America to issue its credit card brand, BankAmericard. Through a series of unlikely accidents, Hock helped invent and became chief executive of the credit system that became VISA International. Early on, he convinced Bank of America to give up ownership and control of their BankAmericard credit card licensing program, forming a new company, National BankAmerica, that was owned by its member banks. The name was changed to Visa in 1976.
Experience is easy to provide and quickly put to good use by people with all the other qualities.
Dee HockAn organization, no matter how well designed, is only as good as the people who live and work in it.
Dee HockMake a careful list of all things done to you that you abhorred. Don't do them to others, ever.
Dee Hock