Quote by: Charles Duhigg

In general, insurers say criticisms of claims-handling are unfair because most policyholders are paid promptly, and some denials are necessary to root out fraud.


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Author Bio


  • NameCharles Duhigg
  • DescriptionAmerican writer
  • Born1974
  • CountryUnited States Of America
  • AwardsGeorge Polk Award