About Brad D. Smith: Brad D. Smith is the President, Chief Executive Officer and a corporate director of Intuit, Inc. and a member of the board of directors at Yahoo!
I was in martial arts starting at the age of 14, and I got my black belt by the time I was 18. Soon after, I was teaching an entire school, with about 150 students. It was unbelievably intense because of the self-awareness part of becoming a black be...
I'd say the best way to train someone is to remember that you have two ears and one mouth, and use them in that ratio. That's hard to do, and ultimately what we've learned is how many false positives you get from listening to what someone says they'r...
The best time to repair the roof is when the sun is shining.
Customer-driven innovation was at the core of Intuit's first product, 'Quicken,' and it continues to guide us as we look to solve new problems in areas like mobile payments. Products like Intuit 'GoPayment' and the IntuitPayment Network are helping s...
The average small-business owner uses 18 apps to run their business every day, and if those applications don't allow data to flow seamlessly and they don't integrate, it's going to become a point of friction. It's going to prevent the small business ...
Usually when there are a lot of layoffs, like in 2008 and 2009, business creation tends to spike. But that didn't happen right away, partly because people trying to start a business couldn't get credit.
About 10 million people start a business each year, and about one out of two will make it. The average entrepreneur is often on his or her third startup.
The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.
Regardless of whether you are leading a large enterprise or a small team, you need to remove barriers to innovation and get out of the way. At Intuit, we operate like a company of startups. We create and foster a culture where our nearly 8,000 employ...
I get into the office about 7 A.M., then I usually get out of the office a little after 7 P.M. I get home, I have dinner, then I spend a couple hours with my girls. I'm in bed about 9 P.M. That's the program!
My dad worked for Nestle for 26 years and ended up being the mayor of our hometown. One of the lessons I learned from him was to never mistake kindness for weakness.
I used to walk around with a stick. My dad used to call me Moses. It's on a home video. He said, 'That kid would rather lead no one than follow anyone.' I had dogs following me in the neighborhood. I had neighborhood kids coming over.
I've done a number of things in the spirit of employee motivation. I tend to be a storyteller and a student of history. I often tell stories of great battles, like the battle of Thermopylae, to inspire teams who face what appear to be insurmountable ...
Intuit's mission, values, and culture of innovation set us apart as a great place to work. Our 8,000 employees are innovators and entrepreneurs that are inspired by the important work they do that is delighting customers and improving the financial l...
Remember: there are no MVPs on a losing team. You will always be a part of some team. Families are teams. Companies are teams. Life is a team sport. You can be a standout athlete, but if you aren't playing as part of a team, then you're not going to ...
Good intentions often get muddled with very complex execution. The last time the government tried to make taxes easier, it created a 1040 EZ form with a 52-page help booklet.
I have this famous joke that I use: Why was God able to create Heaven and Earth in seven days and seven nights? Because he didn't have installed customers and legacy technology to worry about.
Millennials' tech and global savvy will make them instrumental in shaping our mobile future worldwide.
I tell people: 'Do what you love, but it can also be hard to know what you love early on. But when you think about it and you describe the options, which one gets you a little more excited?'
I didn't know I'd ever be able to love my second child like I love my first; she came out, and I was amazed I could love them both equally.
