Her magic formula for dealing with children is ignoring all faults and accenting tiny virtues. She says, "Instead of telling Tommy day in and day out that he is the naughtiest boy in the United States of America, which could very well be true, take an aspirin and comment on his neatly tied shoes. Almost anybody would rather be known for expert shoe-tying than for kicking the cat." She always tells whiners how charming they are--bullies how brave--bad sports how good--sneaks how honest!