[in Japanese]
Zeniba: I'd like to help you, dear, but there's nothing I can do. It's one of our rules here. You've got to take care of your parents and that dragon boyfriend of yours, on your own.
Chihiro: But, um, can't you even give me a hint? I feel like Haku and I met, a long time ago.
Zeniba: In that case, it's easy. Nothing that happens is ever forgotten, even if you can't remember it.