Quote from : Off-Topic: The Story of an Internet Revolt Book

And then they started deleting the protest reviews. That was my line. When they started to stamp out dissent, actually to make it disappear with virtually no excuse for doing so...that’s not neglect. That’s not an overwhelmed person or people trying to figure it out. That’s an entity that has decided that they do not care, that they have moved on from the issue, do not see it as an issue, and is trying to avoid bad press. Or they are too far down the line to backtrack on what they’ve been doing and save face. They’re content with their wildly inconsistent policy enough to no longer care what effect it is having on their user base. If you try to silence dissent, then something is very, very wrong.