As the demands of the positions differed, and as I grew in age and experience, I found that I had changed as a leader. I learned to ask myself two questions: First, what must the organization I command do and be? And second, how can I best command to...
From the first, I realized that being organized was the key to real compassion. There was a natural tendency for Annie, me, and other key leaders to flock to the bedsides of injured paratroopers or spend time with grieving, frightened family members....